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Shipping Policy


Shipping Variability

J&E General will deliver your subscription on the same day of each week (see delivery schedules, here.) If you need to pause, cancel or change your order, you will need to specify any changes by 5pm the Friday BEFORE shipping. 

Pricing and Billing

Please note that if your Subscription will charge on the same day at the same intervals at which you purchases your subscription. You will be charge the week before your delivery is scheduled, not on the day it should go out. For example, if you are charge on Sunday morning at 7am, your shipment will go out the next Monday (8 days later). Order cut offs are Friday at 5pm for delivery the following week. 

As such, if you purchase a Subscription, until such time as you terminate your Subscription, you hereby authorize, agree and assent to J&E General automatically billing your credit card submitted as part of the order process for such amounts that are due. Your non-termination of a Subscription reaffirms that we are authorized to charge your Payment Method for that Subscription. We may submit those charges for payment and you will be responsible for such charges. This does not waive our right to seek payment directly from you. Your charges may be payable in advance, in arrears, per usage, or as otherwise described when you initially selected to sign up for the Subscription. As part of this recurring Subscription, you will be charged the price listed on J&E General's website, for each item in your order, at the time each item is shipped.